For postpaid mobile numbers, simply download the PayMaya app again on your new device and log in to your account.
For prepaid mobile numbers, use another device to download and log in to your PayMaya account, change your password and use up any remaining balance. Then create a new PayMaya account using your new mobile number. Please inform MVP Rewards that you have lost that mobile number so it can be deleted and the account will stop earning rebates.
Then you will need to create a new MVP Rewards profile (using the new mobile number and new email) to be able to earn rebates again.
Watch Video: How do I become a member of MVP Paymaya Rewards?