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Kung nawala o stolen ang paymaya card ko ano ang pwede kung gawin.

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You can block your lost/stolen paymaya physical card in the app. 

  1. Login to your PAYMAYA APP account.
  2. Just go to “My Cards” > “Settings” for your physical card and you will be able to see the “Block Card” option. 

If you have a new card follow this procedure:

  1. Link a new card to your account by going to “My Cards” and then “Add Card”. You can link up to 3 cards to your account. 

For other inquiries you can call  customer service hotline at (632) 845 7788, toll-free 1 800 10 845 7788, or *788 using your Smart mobile phone.